Customer Support
Made to fit your needs
Our Expertise
Agistech, the medtech technical partner you need, provides operational services on behalf of manufacturers while also acting as a consulting partner for all scientific professionals.
Through regular and diverse training courses tailored to your needs, we ensure a responsive and efficient service that meets both your requirements and those of your customers.
Our dedicated team of dynamic and experienced technicians delivers comprehensive support to laboratories known for demanding high performance from their equipment and instruments.
Agistech’s technicians showcase their expertise to support you in the following areas:
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Installation and familiarization: Setting up scientific instruments and control software.
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Preventive maintenance: Conducting annual follow-ups on your devices.
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Corrective maintenance: Repairing and reactivating your equipment.
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Qualification: Operational, installation, and performance validation to ensure your devices comply with legal requirements, manufacturer standards, and deliver reliable results.
Grow your business with peace of mind!
Agistech: your medtech technical partner
We handle installation and maintenance operations while representing your brand with your customers.
Our commercial promise? A true win–win relationship. Indeed, the core of our success lies in the quality of our service and the satisfaction we deliver. Therefore, we position ourselves as your quality ambassador, working by your side to support, assist, and help secure your long-term success.
Our skilled technical experts bring agility and know-how to deliver fast, efficient interventions that ensure customer satisfaction.
An extensive nationwide network provides a strategic advantage for all operations across France.
The company’s clear quality policy guarantees fast, high-quality, and tailored after-sales service.
We faithfully represent your brand image to end users.
Our 3-step Approach
Listening to your needs and understanding the issue
Fast and tailored response
Follow-up and ongoing support
Customer relationships are at the heart of everything we do:
Passion: A core value we expect from all our technicians. It means finding the right solution in the best possible conditions. Attentive to your requests, our team is committed to providing the tools essential to the proper functioning of your applications.
Sylvie SALINIÉ, Président of Agistech
“Our team is your team of experts”
Excellence & Reliability: Thanks to ongoing training in cutting-edge technologies, our technicians remain fully up to date with the latest processes and methods. Their expertise and know-how are at your service; a trust renewed regularly by our clients.
Chief Operating Officer
“Agistech is your ambassador”
Responsiveness: A key principle of our commitment. We deliver fast, efficient solutions and interventions. Our team’s availability and customer focus ensure a high level of satisfaction.